Frequently asked questions
We are an allied healthcare clinic that provides exceptional Osteopathic services. Please read on for further detail.
Always bring any relevant MRI, Ultrasound, X-ray scans, medical reports and private health insurance cards with you to each consultation.
As Osteopathy is a manual therapy we recommend wearing loose and comfortable clothing that is easy for you to move around in. For the purposes of examination and treatment you may also be asked to remove certain items of clothing. In this instance, a gown will be available to keep you covered and warm.
Medicare rebates for subsidised osteopathic treatment are only available via chronic disease management (CDM) care plans. Eligibility is determined by a GP who must write up a plan for you. CDM care plans can include up to a maximum of five osteopathic treatments per year. If you are unsure how to qualify for this, please feel free to contact us for further information, or speak to your GP.
We request that you pay upfront for your CDM funded treatment and we will provide you with the relevant documentation for claiming your rebate from Medicare.
No, you do not need a referral. Osteopaths are first point health care practitioners and as such you can make appointment without a referral. Please BOOK ONLINE or call us to make an appointment.
The simple answer is yes! However it will depend on your private health insurance policy. Please contact your health fund insurer directly to see if you are covered. We provide a HICAPS facility to assist in the claims process.
A HICAPS and EFTPOS facility is provided. Cash, EFTPOS, AMEX, VISA and MasterCard are all accepted. We ask that fees be paid on the day of your appointment.
As a courtesy we request at least 24 hours notice if you are unable to attend your consultation. Cancellation fees may apply (50% of total consultation fee).
Yes all our Osteopaths are registered as WorkCover, TAC and DVA service providers.
If you are claiming osteopathic care through WorkCover or TAC, we ask that accounts be settled on the day of treatment. You will then be provided with an invoice for third party and claiming purposes.
This is a very common question and it can often be confusing when deciding with whom to consult with. While these modalities may seem very similar, Osteopaths, Chiropractors and Physiotherapists are set apart by their different principles and treatment approaches. As qualified Osteopaths, we can only define aspects of Osteopathy.
Osteopaths undertake a minimum of 5 years of tertiary education and graduate with a Bachelor and Masters degree.
A national AHPRA board regulates osteopathy. This means registered Osteopaths must abide by set codes of clinical practice including using an evidence informed approach to treatment and are mandated to complete regular professional development.
Osteopathy takes a holistic approach to health, one that encompasses many aspects of a patient’s health. A strong focus is placed on addressing the underlying cause of your condition and providing not only symptomatic relief but aiming for sustainable therapeutic outcomes. Treatment is “hands on” and addresses both the muscles and joints of the body.